Frequently Asked Questions
Here are some frequently asked questions about our products and orders.
Please check here before making an inquiry.
OOLLSEE offers tea and fragrance products made from materials sourced from abandoned tea plantations. Its purpose is to subtly enrich the body, senses, and surroundings in a way that effortlessly integrates into daily life.
This is an instant tea stick. Simply pour it into a cup and add hot water to enjoy.
Because we use three-year aged bancha, the caffeine content is lower than that of regular tea.
Roll-ons can be applied directly to the skin. Sprays can be used on surfaces and fabrics.
Manufactured without alcohol.
Provides a gentle sensation upon use.
We usually ship orders within 2-5 business days.
Delivery times vary depending on the region.
Shipping fees vary by region.
You can check them on the order confirmation screen.
We generally do not accept returns or exchanges unless there is a defect in the product.
If you have any questions, please contact us using the inquiry form.
